

Frequently Asked Questions

What is the deposit fee?
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At the time of booking, there will be a $100 deposit required to secure your booking.
When do I have to pay?
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Security Deposit is due at the time of booking
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Full payment is due on your event date
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What if something is damaged?
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All of our items will be inspected during the takedown of the event and if there are any damages they will be charged at cost (we have a replacement cost list).
What happens if I need to cancel my event?
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If you need to cancel your event please contact us as soon as possible.
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How long does it take to set up and take down?
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Standard packages take 1-2 hours to set up.
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Standard packages take about 45 minutes to 1 and 1/2 hours to take down.
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Some extra items will add more set up and take down time.
How much space is required?
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Our tents are about 4 Ft. wide and 5 Ft. tall.
Do you move furniture to accommodate the tents?
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We do not move furniture, please be sure to clear and clean your space before we arrive.
