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Frequently Asked Questions

What is the deposit fee?

  •  At the time of booking, there will be a $100 deposit required to secure your booking.
     

When do I have to pay?

  • Security Deposit is due at the time of booking

  • Full payment is due on your event date

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What if something is damaged?

  • All of our items will be inspected during the takedown of the event and if there are any damages they will be charged at cost (we have a replacement cost list).
     

What happens if I need to cancel my event?

  • If you need to cancel your event please contact us as soon as possible.

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How long does it take to set up and take down?

  • Standard packages take 1-2 hours to set up.

  • Standard packages take about 45 minutes to 1 and 1/2 hours to take down.

  • Some extra items will add more set up and take down time.

How much space is required?

  • Our tents are about 4 Ft. wide and 5 Ft. tall.
     

Do you move furniture to accommodate the tents?

  • We do not move furniture, please be sure to clear and clean your space before we arrive.

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